• It is an important part of the assessment requirements of key industry audit programs (e.g. > Community Development Toolkit ... Tool 5 – Grievance Mechanism. Legislative Requirements Assessment Requirements • Grievance mechanisms are an important supplement to the top-down audit approach to understand how workers are being impacted. A grievance may be about any act, omission, situation or decision which a stake holder thinks is unfair, discriminatory or unjustified. Stakeholder Engagement Plan and Grievance Redress Mechanism (Draft) Project Number: 49086-001 March 2018 NEP: Upper Trishuli 1 Hydropower Project Prepared by Environmental Resources Management (ERM) The stakeholder engagement plan and grievance redressal mechanism report is a document of the borrower. 18: “The client will provide a grievance mechanism for workers (and their organisations, where they exist) to raise reasonable workplace concerns. organizational capacity and monitoring] Stakeholder Engagement Plan [incl. Earning and maintaining a Social License to Operate (SLO) takes work - it … In the framework of the UNGP, the term “grievance mechanism” refers to the options that affected persons or stakeholders can use to lodge complaints or disputes against organisations.

Ability to work constructively and collaboratively with diverse stakeholders on a range of sensitive issues, and to anticipate, manage and respond to divergent views. Grievance Mechanism Process At HPEL, grievance is defined as any type of problem, concern or complaint related to work or the work environment. International Finance Corporation (IFC) and . A grievance mechanism enables community members or other stakeholders to register concerns, either real or perceived, with the aim of resolving challenges before they escalate. This note is based on International Finance Corporation's (IFC's) experience in applying its performance standards … the requirements of IFC PS2: Labor and Working Conditions and EBRD PR2: Labor and Working Conditions will be discussed. Against the backdrop of the IFC and MIGA Performance Standards, this guide consolidates knowledge and lessons regarding grievance resolution from various sources, including on-the- Policy [environment, labor, health and safety and community engagement] Environmental and Social Management Plan (ESMP) [incl. [against IFC Ps 2-8 and EIB 10 &3, providing the basis for ESMP] Result: Report.
3.2. Addressing grievances from project-affected communities : guidance for projects and companies on designing grievance mechanisms (English) Abstract. The SLO-Toolkit is designed to help you to improve the strength and resilience of your Social License. What is an operational-level grievance mechanism?. An operational-level grievance mechanism is in turn defined as “a formalized means through which individuals or groups can raise concerns about the … RBA, BSCI, SMETA, ICTI, etc.) grievance mechanism for community , labor and where relevant WHY GRIEVANCE MECHANISMS? ... Understanding of the role and function of institutional oversight and accountability mechanisms, including grievance mechanisms.

grievance mechanisms for projects financed or assisted by IFC and MIGA. Last updated April 2010 Principles of employee grievance mechanisms EBRD PR 2, para. Examples of grievances are but not limited to:


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