It does not work either. Starting and stopping the app sometimes would show only the Move, other times only the Sonos Play network. Same issue with an HP M1217 printer. If I unplug the pod from the wall, it works fine. Related articles. I'm having the same issue. ... Connect to a Tech Pro Call or chat with a Tech Pro 24/7. I've done the trouble shooting as suggested, retest connection, and it never comes back online. just recently upgraded router to the panoramic and got the 3 pods. Connect to a Tech Pro Call or chat with a Tech Pro 24/7. Related articles. My main purpose for purchasing them was to extend the wifi reception to a studio I have out in my back yard. My Roku device simply WILL NOT connect via the XFi pod. Discussion. I restarted the gateway 2X and 2 came back. Interesting issue: I recently got XFi pods for my home (comcast device that daisy chains and is supposed to boost the distance of your wifi signal). Now one shows offline. Select the Connect page. Follow the prompts to determine what the problem may be and how to fix it. I bought a 3 pack of the Xfinity pods a few weeks ago and am having mixed results with them. Xfinity Pods - devices not connecting to best option. Select xFi Pods. I got the Sonos Play network back on, then the Move could not be seen. If the pods had a way to connect manually (i've been asking for that feature) it would probably work. 1 Pod: Helps solve connectivity issues in 1-2 story homes with 3-4 bedrooms; 2 Pods: Better for 5+ bedrooms and thick walls that can cause interference, like metal, concrete, and brick Plug in your Pod. Last Friday, I received an unexpected knock on my door from UPS delivering an unexpected surprise: the new Comcast Wi-Fi 6 router (officially called the xFi Advanced Gateway)! Select the specific device having issues. Pod is Still Offline A welcome screen comes up, select Get Started. Need more coverage? I removed the pods, and am back to where I was before. I have tried manually connecting as well using the HP utility. Plus, devices near the remote pods (away from the router) were still connecting directly to the router, and not showing connections through the pods when using the xFi app. How to Stop Buffering Streaming Services on My TV. An xFi Pod can give you a boost. Frustrating! At this time, Pods do not support ethernet backhaul. Hold your phone or tablet near the Pod you just plugged in. Our xFi Gateway all-in-one modem + router delivers a powerful connection with built-in Advanced Security. Select the Pod you'd like to remove. ... Resetting a xFi Pod is as simple as removing it via the xFi app. The ethernet port on the xFi Pod is not disabled. How to Stop Buffering Streaming Services on My TV. Scroll down and select Troubleshoot Device. I have 3 pods and at one time all 3 were offline today. Solution: I found that if I unplug all the XFI Pods, then use the Add Product feature in the System menu, everything worked as ⦠Once your Pods are activated, if you are still experiencing connectivity issues that are limiting your ability to perform specific functions (i.e., streaming video), you may benefit from connecting your device via Ethernet to a Pod. But with the WIFI 6 on the XB7, I don't have options. Open Xfinity xFi app and select Network at the bottom. Note: The Troubleshoot a Device feature is not currently available if you have xFi Pods on your account or if you purchased your own approved modem. Performance was much slower than I was seeing without the pods! Pod Setup.